So very not happy

There's a leak in my bathroom to the room below. I get the plumber round and decide to work from home today. The plumber tells me that he does not need to get up into the loft. I go to make a call to the office. While I'm on the phone the fucking idiot of a plumber attempts to get into the loft using the loft ladder. It has a loose catch that I know about and if he had just fucking told me what he intended to do I would have got the ladder down and made sure it was safe.

He didn't tell me.

Result. One broken loft ladder and scraped through to the hall wallpaper. The loft ladder is at least 16 years old. What are the chances of finding a bracket to repair the one that's broken?

Yeah. That's what I thought.

I don't know exactly what colour the hall is painted to try and get some paint to repair the damage. Moreover, I can't even go to Homebase, or somewhere similar, today to go and see if I can match the colour because first thing this morning I took the car to the garage to have a leaking exhaust fixed.

The plumber says it's not his fault. How was he to know that the loft ladder was how it is? Well why the fuck did he tell me that he did not need to get into the loft then.

Pissed off.

Really very fucking pissed off.